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Recent News » Parents and Guardians you can reset your child’s DOE student password

Parents and Guardians you can reset your child’s DOE student password

Parents and Guardians can reset their child’s DOE student password.
 
Here’s how it works:
  • Parents or guardians can use their NYC Schools Account (NYCSA) to reset their child’s password online.
  • If they don’t have a NYCSA account yet, they can create one for free and link their student.
You’ll want to:
  1. Log in to your NYCSA account at schoolsaccount.nyc.
  2. Select your child’s profile and look for the password reset option.
  3. Follow the prompts to set a new password.
Next up:
  • If you run into any issues, your school can also reset the password for you.
  • Students can reset their own password using the Student Self-Service tool if they’ve set up a PIN or security questions.
That’s all there is to it — once the password is reset, your child can log in to all DOE platforms! If you need step-by-step help, check out the official DOE guide here: NYC Schools Account (NYCSA) Parent Portal